{"id":369,"date":"2020-02-13T07:16:52","date_gmt":"2020-02-13T07:16:52","guid":{"rendered":"http:\/\/itsreferencehandbook.albrechtconsult.com\/?page_id=369"},"modified":"2020-02-17T05:43:25","modified_gmt":"2020-02-17T05:43:25","slug":"srti-rtti-dg02-traffic-scotland-information-services","status":"publish","type":"page","link":"https:\/\/itsreferencehandbook.albrechtconsult.com\/?page_id=369","title":{"rendered":"SRTI – DG02: Traffic Scotland Information Services"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n
GENERAL<\/strong> INFORMATION<\/strong><\/td>\n<\/tr>\n
Name of service\/system\/project<\/td>\nTraffic Scotland Information Services<\/td>\n<\/tr>\n
Name of operator\/organisation<\/td>\nTransport Scotland<\/td>\n<\/tr>\n
Service delivery<\/td>\n\u2612 Public<\/p>\n

\u2610 Private<\/td>\n<\/tr>\n

Mainly applicable
\nDeployment Guideline<\/td>\n		Forecast and Real Time Event Information<\/td>\n<\/tr>\n
Other relevant
\nDeployment Guideline(s)<\/td>\n		<\/td>\n<\/tr>\n
Contact for more information<\/td>\nPeter McGillion<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n
GEOGRAPHICAL<\/strong> ASPECTS<\/strong><\/td>\n<\/tr>\n
Country<\/td>\nScotland, UK<\/td>\n<\/tr>\n
Region of implementation<\/td>\nScotland, UK<\/td>\n<\/tr>\n
Corridor(s) or Network(s) concerned<\/td>\nTrunk Road Network including Arc Atlantique Corridor<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n
ITS SERVICE<\/strong> DESCRIPTION<\/strong><\/td>\n<\/tr>\n
General Objectives<\/td>\n\u2612 Reduction of congestion<\/p>\n

\u2612 Increase of safety<\/p>\n

\u2610 Reduction of environmental damage<\/p>\n

\u2610 Protection of the road infrastructure<\/p>\n

\u2612 Increase traveller comfort<\/p>\n

\u2610 Other: _______________________________________________<\/td>\n<\/tr>\n

Specific Objectives<\/td>\n\u2610 Change the distribution in time of transport in order to achieve a more even allocation, avoiding peaks (access restrictions, fees)<\/p>\n

\u2610 Change the distribution of transport in space in order to achieve a more even distribution on the network, and prevent \u201cwrong vehicles on wrong places\u201d (traffic control, traffic management, traffic information, access restrictions)<\/p>\n

\u2610 Change the composition of vehicles on a certain piece of infrastructure (access restrictions, fees)<\/p>\n

\u2610 Manage the flow on a given road section in order to reduce speed variation and thus improve the capacity and reduce the risk of incidents<\/p>\n

\u2610 Manage access to a given road section in order to prevent disturbances and reduce the risk of incidents (e.g. ramp metering)<\/p>\n

\u2610 Increase the speed on the link and thus increase capacity (throughput)<\/p>\n

\u2612 Reduce the risk of incidents and traffic disruptions through better informed infrastructure users (traffic and traveller information)<\/p>\n

\u2610 Reduce the consequences from disruptions through fast countermeasures (incident response time)<\/p>\n

\u2610 Reduce traffic volumes through redistributing transport between transport modes<\/p>\n

\u2610 Other: ______________________________________________<\/td>\n<\/tr>\n

Short narrative description of your best practice including e.g. geographical dimension, numbers, target group like HGV or passengers, costs etc.<\/td>\nThe Traffic Scotland Information Service (TSIS) provides real-time and planned, future information about the Scottish road network to the travelling public.<\/p>\n

VMS installed on the network are used inform road users of forecast and real-time events.<\/td>\n<\/tr>\n

Relation with national access point set up according to EC Delegated Regulations<\/td>\n\u2612 Provide information to the national access point<\/p>\n

\u2610 Receive information from the national access point<\/p>\n

\u2610 No connection to the national access point<\/td>\n<\/tr>\n

Information provision to end users<\/td>\n\u2612 Web portal<\/p>\n

\u2610 Phone app<\/p>\n

\u2612 VMS<\/p>\n

\u2610 In-vehicle information<\/p>\n

\u2612 Other; please specify:<\/p>\n

–\u00a0\u00a0\u00a0 Mobile site<\/p>\n

–\u00a0\u00a0\u00a0 RSS feeds<\/p>\n

–\u00a0\u00a0\u00a0 DATEX II feed<\/p>\n

–\u00a0\u00a0\u00a0 FTP Service – Traffic Scotland Live Traffic Camera<\/p>\n

–\u00a0\u00a0\u00a0 Twitter feed<\/p>\n

–\u00a0\u00a0\u00a0 Dedicated call centre<\/p>\n

–\u00a0\u00a0\u00a0 National, local and commercial media<\/p>\n

–\u00a0\u00a0\u00a0 Streaming internet radio service<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n\n\n
IMPLEMENTATION ASPECTS<\/strong><\/td>\n<\/tr>\n
Year of implementation<\/p>\n

(+ end date of measure if applicable)<\/td>\n

Initial implementation in 2002<\/td>\n<\/tr>\n
Technical description<\/td>\nRTTI data provided:<\/p>\n

–\u00a0\u00a0\u00a0 Incidents<\/p>\n

–\u00a0\u00a0\u00a0 Roadworks (live and planned)<\/p>\n

–\u00a0\u00a0\u00a0 Planned events<\/p>\n

–\u00a0\u00a0\u00a0 Event specific travel & traffic information<\/p>\n

–\u00a0\u00a0\u00a0 Live traffic CCTV images<\/p>\n

–\u00a0\u00a0\u00a0 Live VMS messages<\/p>\n

–\u00a0\u00a0\u00a0 Weather stations outputs & weather warnings<\/p>\n

–\u00a0\u00a0\u00a0 Travel times<\/p>\n

–\u00a0\u00a0\u00a0 Traffic queues and congestion<\/p>\n

VMS are used to manage the trunk road network by providing advanced warning of emergencies and incidents to aid drivers in their journey planning, and warn drivers of future events that may cause delay. A VMS legend document provides the approved VMS messages for local and wide area responses.<\/td>\n<\/tr>\n

Lessons learnt \/ factor of success \/ topics considered as good practice<\/p>\n

(technical, legal, organisational, financial)<\/td>\n

Creating a developer area<\/strong> with a collection of web pages explaining what data feeds and services are available and how to access them to reduce the number requests which are currently directed to the feedback email. The developer service includes an API. This API allows developers to embed Traffic Scotland data and functionality into their own applications and websites.<\/p>\n

Central CMS <\/strong>to control the various aspects of the Traffic Scotland web information system, provides a single, easy to use system to enter and update information. This streamlines processes, saves operator time, and reduces training time.<\/p>\n

Most modern web based RTTI services are map driven<\/strong>. Users expect interactive functions, mapping functions similar to Microsoft and Google (smooth panning, aerial photography etc.), this was the focus of the new mobile service.<\/p>\n

The use of social media<\/strong> for alerts has also proved a valuable addition to the service. In the past few years, the emphasis has been on allowing websites to communicate and share information. Social networking has become a day-to-day activity for millions of users commenting, tagging, rating and sharing content. The latest news items are just as likely to be reported first on social networks as they are on the news. Opportunities exist to promote Traffic Scotland content and expose the service to a wider audience using social media.<\/p>\n

Colocation <\/strong>of information providers, for example Twitter and traffic radio services are present in the control centre, this helps information exchange and consistent messaging.<\/p>\n

User specified content <\/strong>with the integration of services with social media, alerts, location based services, Traffic Scotland Radio; the aim is to proactively deliver real-time information to users when, where and how they want it.<\/p>\n

Regular review<\/strong> and updating of authorised VMS legends to ensure network changes are reflected and new VMS signing situations are anticipated.<\/td>\n<\/tr>\n

Impacts assessment \/ results (if available)<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n\n
ILLUSTRATIONS<\/strong><\/td>\n<\/tr>\n
Traffic Scotland Mobile menu (left) and CCTV images(right)<\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n
REFERENCES<\/strong><\/td>\n<\/tr>\n
Documentation available on the project<\/td>\n<\/td>\n<\/tr>\n
Web link<\/td>\nMobile – https:\/\/my.trafficscotland.org\/<\/a><\/p>\n

Desktop – https:\/\/trafficscotland.org\/<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

GENERAL INFORMATION Name of service\/system\/project Traffic Scotland Information Services Name of operator\/organisation Transport Scotland Service delivery \u2612 Public \u2610 Private Mainly applicable Deployment Guideline Forecast and Real Time Event Information Other relevant Deployment Guideline(s) Contact for more information Peter McGillion GEOGRAPHICAL ASPECTS Country Scotland, UK Region of implementation Scotland, UK Corridor(s) or Network(s) concerned Trunk…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-369","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=\/wp\/v2\/pages\/369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=369"}],"version-history":[{"count":2,"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=\/wp\/v2\/pages\/369\/revisions"}],"predecessor-version":[{"id":594,"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=\/wp\/v2\/pages\/369\/revisions\/594"}],"wp:attachment":[{"href":"https:\/\/itsreferencehandbook.albrechtconsult.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}